Over 25 years, we've delivered 200+ enterprise projects across financial services, government, manufacturing, retail, and telecommunications. Here are some of the projects we're most proud of.
A selection of our most impactful enterprise transformations — real clients, real challenges, real outcomes.
1Tech was engaged to architect and deliver a complete digital experience platform for Costa Express's IoT grid of smart vending machines across the United Kingdom. The platform connects over 1,000 intelligent coffee machines in real-time, enabling remote monitoring, predictive maintenance, personalised customer experiences, and operational analytics at scale.
The solution was built on AWS using a microservices architecture with IoT Core for device connectivity, Kinesis for real-time data streaming, and machine learning models for predictive maintenance. The platform processes over 2 million telemetry events daily, providing Costa Express with unprecedented visibility into machine performance, stock levels, and customer preferences across their entire estate.
Key challenges included managing connectivity in environments with poor network coverage (hospitals, train stations, office basements), ensuring data integrity during network outages, and building a firmware update system that could safely update thousands of machines without risking service disruption.
— Head of Digital, Costa Express
— Digital Services Director, Charity Commission
The Charity Commission for England and Wales required a complete digital transformation of their public-facing services platform, which serves over 200,000 registered charities. The existing legacy systems — some over 15 years old — were unable to meet modern accessibility standards, struggled with performance during peak filing periods, and required significant manual intervention for routine processes.
1Tech designed and delivered a modern, cloud-native platform on AWS that streamlined charity registration, annual reporting, public data access, and regulatory correspondence. The new platform was built to WCAG 2.1 AA accessibility standards, handles 10x the concurrent user load of the previous system, and automates 80% of routine processing that previously required manual staff intervention.
The project required navigating complex government procurement processes, achieving GDS (Government Digital Service) assessment approval, and meeting stringent security requirements including Cyber Essentials Plus certification.
Toyota engaged 1Tech to modernise their enterprise resource planning systems across multiple manufacturing facilities. The existing ERP infrastructure — a complex web of legacy systems accumulated over decades — was creating operational bottlenecks, limiting supply chain visibility, and preventing the adoption of modern manufacturing practices.
1Tech delivered a comprehensive platform modernisation that replaced ageing ERP components with a cloud-native architecture, improving supply chain visibility, production planning accuracy, and cross-facility coordination. The new system integrates real-time data from manufacturing floor sensors, supply chain partners, and logistics providers into a unified operational view.
The migration was executed using our strangler-fig methodology, ensuring zero production downtime throughout the 14-month programme. Each module was migrated independently, validated against production data, and gradually ramped to full traffic before the legacy component was decommissioned.
— IT Director, Toyota
— CTO, Stannah
Stannah, the UK's leading stairlift and lift manufacturer with over 150 years of heritage, engaged 1Tech to lead their enterprise-wide digital transformation programme. The objective was to modernise their technology estate across manufacturing, field service, customer management, and e-commerce.
1Tech delivered a phased transformation programme that included: a new customer-facing digital platform, modernised field service management systems for their nationwide engineer workforce, integrated manufacturing systems with real-time production visibility, and a unified data platform that connects all business functions.
A particular challenge was the field service component — Stannah has hundreds of engineers operating across the UK who need real-time access to job schedules, parts inventory, customer history, and technical documentation. The new mobile-first platform reduced average job completion time by 25% and improved first-time fix rates by 30%.
Ealing Council, one of London's largest local authorities serving over 350,000 residents, required a complete overhaul of their digital citizen services. The existing systems were fragmented across multiple platforms, required residents to navigate complex bureaucratic processes, and generated significant call centre volume for routine enquiries.
1Tech designed and delivered a unified digital services platform that consolidates council tax, housing, planning, waste services, and community engagement into a single, intuitive interface. The platform uses intelligent forms that adapt based on resident responses, reducing form completion time by 60% and eliminating 90% of submission errors.
The project also included integration with back-office systems, automated workflow routing, and a resident portal that provides real-time status updates on applications and requests — eliminating the need for residents to phone the council for progress updates.
— Head of Digital Services, Ealing Council
— Managing Director, Your Games Room
Your Games Room, a specialist retailer of premium games room furniture and equipment, needed to replace their ageing Magento platform which was struggling with performance, limiting their growth, and costing increasingly more to maintain. The existing platform couldn't handle traffic spikes during promotional periods and provided a poor mobile experience.
1Tech delivered a completely new cloud-native e-commerce platform built on a headless architecture with a React frontend, Node.js API layer, and AWS infrastructure. The new platform delivers sub-second page loads, handles 20x the concurrent users of the old system, and provides a seamless experience across all devices.
Key features include: intelligent product search with faceted filtering, real-time inventory management across multiple warehouses, automated order routing based on stock location, and integration with existing ERP and accounting systems. Delivered in 12 weeks from kickoff to launch.
Flexu, an innovative fintech startup, engaged 1Tech to architect and build their entire financial services platform from the ground up. The platform needed to handle complex financial products, real-time pricing, regulatory compliance (FCA), and seamless integration with banking partners — all while delivering a consumer-grade user experience.
1Tech delivered a complete greenfield platform including: customer onboarding with automated KYC/AML checks, real-time product pricing engine, application processing workflow, integration with multiple banking partners via Open Banking APIs, and a comprehensive back-office system for operations and compliance teams.
The project required deep understanding of financial services regulation, including FCA compliance requirements, data protection (GDPR), and anti-money laundering obligations. 1Tech's architecture ensured full audit trails, data encryption at rest and in transit, and role-based access controls that satisfy regulatory requirements.
— CEO, Flexu
— VP Engineering, NetPlus
NetPlus required a complete replacement of their legacy telephony platform that was reaching end-of-life. The existing system — built on proprietary hardware and software from the early 2000s — was expensive to maintain, couldn't support modern features (WebRTC, video calling, API integrations), and was limiting their ability to compete.
1Tech designed and delivered a cloud-native telephony platform built on AWS that handles millions of call minutes monthly with intelligent routing, real-time analytics, AI-powered quality monitoring, and a modern API that enables rapid feature development. The platform consolidated three separate legacy systems into a single, unified architecture.
The migration was executed using a parallel-run approach, gradually shifting traffic from legacy to new platform over 8 weeks with real-time quality monitoring at every stage. The result: zero dropped calls during the entire migration.
Medicanimal, a leading online veterinary pharmacy and pet healthcare retailer, needed to scale their e-commerce platform to handle rapid growth while maintaining the regulatory compliance required for pharmaceutical sales. Their existing platform was struggling with performance during peak periods.
1Tech delivered a scalable, cloud-native e-commerce platform with features specifically designed for veterinary pharmaceutical retail: prescription verification workflows, controlled substance tracking, automated reorder reminders, and integration with veterinary practice management systems.
The new platform supports subscription-based ordering (autoship), personalised product recommendations based on pet profiles, and a loyalty programme that has increased customer retention by 35%. Infrastructure costs decreased by 30% despite handling 3x the previous traffic volume.
— CTO, Medicanimal